Medication Refills & Food Orders
Medication Refills & Food Orders
Order early so you don’t run out
Please use the form below to request your medication refill or food item.
About Ordering
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Please give our team at least 24 hours notice before you require your order. The earlier the better so you don’t run out.
- Some special orders may take a few days. These include items not usually held in stock or for BOVA compounded orders.
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Prescription medication refills require our Veterinarians to have physically examined a patient within 6 months (or less if the condition or medication requires). This is a Veterinary Practitioner’s Board & NSW Health requirement. This ensures that the medication is appropriate for your pet’s current condition and your pet is healthy enough to handle any potential side effects.
What Happens Next?
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IMPORTANT: Medication refills and food orders are not confirmed until you have received notification. A team member will contact you by phone or SMS and may take pre-payment.
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When the item is ready for collection a team member will contact you by phone or SMS.